OzSBI Offering Professional Development Courses in Ava, MO


OzSBI Offering Professional Development Courses in Ava, MO


WEST PLAINS, Mo. – Remember when there was only one television per household?  And, if you held the rabbit ears just right, you had your choice of only three channels?  Times have changed, and with it comes a different way of looking at and interacting with the world in which we live.  These differences can often lead to misunderstandings and conflict with the people with whom you work.

For the first time in history four distinct generations are in the workplace together:  Matures, Baby Boomers, Gerenation X and Millenials.  It is important to learn what makes each generation tick and how to work as a team. OzSBI is offering a “Generational Differences” seminar in Ava in cooperation the Missouri Training Institute at the University of Missouri and the Ava Chamber of Commerce.  This seminar will be held at Emerson Climate Tech in Ava, MO.


This seminar will give participants information and effective tools for appreciating others' perspectives, understanding their behaviors and differing motivational factors and provide suggestions on how to collaborate in mutually beneficial ways.  It’s important to remember: “It’s not right or wrong, it’s just different.” 


Generational Differences, Friday, September 2,  9am-12pm

This course outlines the characteristics of four distinct generations in today's workplace: Matures, Baby Boomers, Generation X and Millennials.   The formative experiences that helped to shape each generation will be discussed and how each responds to issues such as adversity, technology, and the evolving complexity of our world.


This class will improve participants awareness of reasons for generational differences thereby improving communication and working relationsips.  Attendees will learn effective tools for dealing with other employees of different generational groups and how to collaborate in mutually beneficial ways.


The cost is $145 or $125 for OzSBI or Ava Chamber member.  Enrollment in the series can be done online at www.ozsbi.com or by calling 417-256-9724. The deadline to register is Tuesday, September 26, 2017 at 2pm. Seating is limited and going fast so call to reserve your spot today.



Rae Lee England is a Business Trainer and Consultant for the Missouri Training Institute (MTI). Rae designs and delivers training on a variety of topics including leadership, management, customer service, sales and workplace issues.  She has training experience in several areas including banking and finance, human resources, education, and marketing industries.  Rae was also instrumental in developing and delivering the State of Missouri’s Career and Vocational Education programs.

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